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Here's how it works:

Purchase $10 Value Added Service plan & above
1) Get extra 20% bonus credit
2) 10 days of free incoming calls

Purchase $20 Value Added Service plan & above
1) Get extra 20% bonus credit
2) 20 days of free incoming calls

Promotion Period: 13 February to 26 March 2017.

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Purchase data bundles at SAM now!

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  1. What is this promotion about?

    This promotion is to reward customers with additional 20% talktime bonus credit and *free incoming call for Singtel Prepaid hi!Card Value-Added-Services (VAS) top-up (Data/ Social/ Entertainment Plans) at any SAM kiosks island wide, web or mobile app.

  2. Which are the participating channels?

    Singapore Post SAM kiosks, web and mobile.

  3. How do I participate in the promotion?

    To qualify for the promotion, customers to top-up any of the following value added services (VAS) plans:

  4. What is the promotion reward and how do I know if I am eligible?

    • 20% bonus credit of plan purchased (For example: top up $10 VAS, get extra $2 bonus credit)
    • Free Incoming Calls for 10 Days for min. $10 and 20 Days for $20 & above plans

  5. Who can participate in this promotion?

    The Lucky Draw is open to all Singtel Prepaid customers, except customers who are on hi!Tourist SIM Card.

  6. When is the promotion period?

    13 February 2018 to 26 March 2018.

  7. How do I redeem my reward if I eligible?

    The 20% Bonus Credit and Free Incoming Calls will be automatically credited into customer's prepaid account.

  8. Is the reward exchangeable?

    All rewards are NOT exchangeable whether for cash or in kind.

  9. How do I contact Singtel hi!Card Customer Service Hotline and what are the operating hours?

    Singtel hi!Card Customer Service can be reached at 1800 4822800 or (Operating hours: Mon - Sun, 8am to 8pm).

*Terms & Conditions apply

    Terms & Conditions (



  1. Direct Purchase Value-Added-Services (VAS) with Extra Perks (the "Promotion") is organised by Singtel Mobile Singapore Pte Ltd ("Singtel") and supported by Singapore Post Limited ("SingPost").
  2. Promotion is valid from 13 February 2018, 0000hrs to 26 March 2018, 2359hrs. Top-ups made after this period will not be eligible for the Promotion.
  3. Singtel customers shall be eligible for the Promotion with any purchase of Direct Purchase VAS (Data/ Social/ Entertainment Plans) top-up to their Prepaid hi!Card at any SAM kiosks island wide, web or mobile app.
  4. Singtel accepts no responsibility for entries not successfully completed due to a technical fault technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.
  5. The Promotion is non-exchangeable, non-transferable and non-redeemable for cash, credit or any other prizes and other items in part or in whole. SingPost and/or Singtel may at its sole discretion at any time and without prior notice replace or substitute any reward with another reward of a similar value; the replacement/substitute shall be selected by Singtel.
  6. It is a condition precedent of the Promotion that all eligible customers consent to the public disclosure of their names and their other particulars (including release of their photographs) for publicity or commercial purposes. The eligible customers also consent to co-operate with and participate in publicity activities organised by SingPost in relation to the Promotion without compensation whatsoever. SingPost reserves the right to disclose and publish the names and such other particulars of the winning customers (including photographs) to any persons and in such mode and manner as SingPost may in its sole discretion deem appropriate.
  7. All customers shall accept the reward as they are and subject to any terms and conditions which may be attached thereto. SingPost and Singtel make no representation, warranty or undertaking whatsoever as to any implied terms or conditions with respect to any reward awarded in this Promotion. SingPost and Singtel assume no liability or responsibility whatsoever in respect of any defect or deficiency in any of the rewards.
  8. SingPost and Singtel has the absolute discretion at any time and from time to time to determine or cancel the eligibility of an otherwise eligible customer and shall not be obliged to give any reason thereof.
  9. Customers agree to be bound by these terms and conditions when they participate in this Promotion. If customers do not agree to these terms and conditions, they should not participate in the Promotion.
  10. The decision of SingPost and Singtel on all matters relating to or in connection with this Promotion (including the eligibility of a customer, the manner in which rewards are awarded to each customer and the conduct of the Promotion) shall be final and binding on all parties concerned. SingPost and Singtel shall not be obliged to enter into any correspondence with any customer on any matter concerning the Promotion.
  11. SingPost and Singtel shall not be liable in any way to any customer for any loss or damage arising in connection with this Promotion, including any act or omission relating to the customer's participation in the Promotion, howsoever caused.
  12. SingPost and Singtel may, at any time at its sole discretion and without prior notice, vary, modify, delete or add to these terms and conditions (including the conduct of the Promotion and eligibility and rewards) and may also withdraw or discontinue the Promotion at any time without any notice or liability to any customer.
  13. In the event of any inconsistency or discrepancy between these terms and conditions and any brochures, marketing or promotional materials relating to the promotion, these terms and conditions shall prevail.
  14. These terms and conditions are governed by Singapore Law.
  15. Singtel hi!Card Customer Service can be reached at 1800 4822800 or (Operating hours: Mon - Sun, 8am to 8pm).